Thank You
Over the past few months, we have completed a significant core system upgrade, a project essential for building the foundation for our future.
Dear Chessie Federal Credit Union Members,
On behalf of the entire team at Chessie FCU, I want to extend my deepest gratitude to you, our members. Over the past few months, we have completed a significant core system upgrade, a project essential for building the foundation for our future.
While we prepared for potential disruptions, we understand that this complex transition caused a number of issues for many of you. I am aware that some members experienced challenges with account access, transaction history, and other critical services. I want to sincerely apologize for the frustration and inconvenience this caused.
Your patience and understanding throughout this process have been truly remarkable. We have been working around the clock to resolve the challenges and get everything back on track, and your support has made all the difference.
We are committed to making sure your experience with Chessie FCU is seamless and positive. This upgrade, while challenging in the short term, will ultimately allow us to provide you with more reliable, secure, and advanced banking services. We are confident that these improvements will serve you well for years to come.
Thank you again for your trust and for being the heart of our credit union. We are honored to serve you.
Sincerely,
Scott Kline, CEO, Chessie Federal Credit Union
The mission of Chessie Federal Credit Union is to provide personal financial services to our membership in an efficient, friendly, and convenient manner. Chessie has 8 branches, 14 ATMs, and over 5,000 shared branching facilities in the United States. We’re here for you.